Recent Thought in Connected Service

Our team of consultants, analysts and researchers are considered thought leaders in the area of the "Connected Business". Whether a quick thought, a multi-part series or even a published article, we aggregate their thinking here for your benefit.
I recently read this article posted by Abbey Carpenter, describing the need for a specific set of characteristics in leadership in order to make a process improvement exercise viable and successful.Ms. Carpenter describes a number of process improvement methodologies, including Six Sigma and TQM, but I think the resounding message is that any proc...
Regardless of when and how the current economic “contraction” reverses itself, I think we can agree that the face of business as we know it is going to change… at least I’m hoping it does. I remember in the late 90’s, when I was an analyst for a venture capital firm, the number of “pimply-faced" self-styled entrepreneurs that woul...
An area of focus for myself and others here at Avantage is working with organisations that are transforming or evolving their business model. Some are looking to expand their footprint into a new market or a product; others are divesting in order to concentrate on core competencies. A common thread between them is the recognised need to adopt new w...

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Avantage is a research and consulting firm focused on "connecting business". Our area of practice includes process and service integration, application integration, data integration, supply-chain integration and even workflow automation.

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