Recent Thought Archives

Our team of consultants, analysts and researchers are considered thought leaders in the area of the "Connected Business". Whether a quick thought, a multi-part series or even a published article, we aggregate their thinking here for your benefit.

The Danger of an Ideation-only Strategy

by Jame Healy

It only takes a cursory search of many of the leading management strategy journals and periodicals to figure out that Innovation is on the mind of many senior and influential leaders within the business world.

Trust is a key organisational capability

by April Facey

An organisation in which people trust each other, and which generates trust from customers, has a competitive advantage. Trust will attract the best people, inspire customer loyalty, and provide better, more innovative products and services. A trusting partner relationship results in partner confidence in the reliability of the company, its employe...

CSR and the Balanced Scorecard

by Dr. Richard (Rick) Goossen, Ph.D.

Strategy is, of course, determined by working with the strengths of a company and working around it present weaknesses. An appropriate vehicle for an organization to assess its CSR capabilities is through the Kaplan & Norton Balanced Scorecard System. Since the 1990s, the Balanced Scorecard System has provided a rigorous way to measure perf...

The three things to know about connecting your business with knowledge and information – Part Three

by Hal Bradwell

This is an article I’ve been working on drawn from client experiences and recent research into the areas of knowledge management leading to workforce integration and connected business strategy. Written for business leaders who are strategizing ways to leverage company knowledge, mitigate the risks of a retiring or transient workforce and build a...

Strengthening Competitive Advantage Through Enhanced Cultural Engagement Capabilities

by Dr. Richard (Rick) Goossen, Ph.D.

Particularly in a “flat world” companies that are culturally nimble will be able to seize opportunities prior to their competitors (Thomas Friedman). The Balanced Scorecard system is a means of identifying cultural capabilities that can factor into the competitive advantage of an organization. A key is to align culture capabilities with the...

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