There are literally hundreds of processes that we as employees partake in every day as part of our doing our job. These can vary from requesting vacation time, asset tracking, dealing with customer queries or copying information from one system to another, to name just a few. How we do each of these processes varies substantially from one organisat...

In my experience working with IT organisations that are on a path of growth, I have encountered many more who struggle to build all skills in house than those who try to find the right blend of internal and external resources to complement their business priorities. This scramble to be all things to the organisation seems often to come from an over...