Many of us are familiar with the concept of knowledge management, which focuses on the capability of an organization to collect information (both tacit and explicit) in a logical and efficient manner. In theory, this is meant to enable the workforce at large with the information they need to be able to do whatever it is they do more efficiently and...

What is Active and Passive Collaboration?When a group of people need to come together to achieve some common objective, it’s somewhat of a no-brainer that collaboration is going to be necessary. Lately I’ve been giving some consideration to some of the common modes of collaboration and they seem to fall fairly cleanly into two distinct categori...

How quickly things change.... I think Ronald Wright describes this phenomenon the best. In his book, a Short History of Progress, he talks about how technology has advanced the material progress of mankind. What I find fascinating is the pace of this change. Growing up I remember my family having the same kitchen oven for 16 years, in our household...

The Case for the Punctuated Worker My typical work day may look like this:

I've seen many different organisational structures over the last ten years, from one end of the spectrum to the other. Resoundingly, IT has always struggled to find a home. Most typically, it ends up in the operational "catch-all" department but I've seen some pretty amusing configurations. I've seen IT reporting into Human Re...